Privacy Policy

We may collect information you provide directly when you contact us for an estimate, call or text our offices, use our website chatbot, or otherwise communicate with us. This may include your name, phone number, email address, property address, project details, and any other information you choose to share.

We may also collect limited technical information automatically when you visit our site, such as browser type, device type, pages viewed, and general usage data. This helps us understand how the site is used and improve our services.

We use the information we collect to respond to your inquiries, provide estimates, schedule site visits, perform remodeling and construction services, communicate about your project, and improve our website and customer experience.

We may also use your information to send follow-up messages related to your request. We do not sell your personal information.

Our website includes an FAQ chatbot that can answer common questions about our services. Messages you send through the chatbot may be processed to provide a response and to improve the assistant over time. Do not submit sensitive personal information through the chatbot unless necessary to your inquiry.

By providing your mobile phone number through our website, chatbot, or a call/text to our office, you consent to receive text (SMS) messages from Majestic Builders Homes related to your estimate request, appointment scheduling and reminders, and project updates. Consent to receive text messages is not a condition of any purchase.

Message frequency varies depending on your project (for example, confirmation and reminder messages around a scheduled estimate visit). Message and data rates may apply based on your mobile carrier and plan.

You can opt out of text messages at any time by replying STOP to any message you receive from us. Reply HELP for help, or contact us at (510) 782-6942. Carriers are not liable for delayed or undelivered messages.

Mobile phone numbers and SMS opt-in consent are not shared or sold to third parties or affiliates for marketing or promotional purposes. This information is used solely to communicate with you about your own inquiry and project.

We may share information with trusted service providers who help us operate our business (for example, phone, hosting, CRM, or analytics providers), only as needed to provide those services.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer such as a merger or sale of assets.

Our website may use cookies or similar technologies to remember preferences and understand site traffic. You can control cookies through your browser settings. Disabling cookies may affect some site features.

We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and any records we must retain for business or legal purposes.

If you no longer want to receive communications from us, reply to our message or contact us using the information below and we will honor your request.

Our services are directed to adults and homeowners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent revision. Continued use of our website after changes means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle your information, contact Majestic Builders Homes (LIC #1151592).

San Leandro Office: 16245 E 14th St, San Leandro, CA 94578 · (510) 782-6942

Pioneer Office: 26599 Sugar Pine Dr, Pioneer, CA 95666 · (209) 295-3311